An exciting opportunity has become available for an experienced Workforce Performance Analyst to join a globally recognised hospitality organisation with an extensive portfolio of premium hotels across Australia and Recent Zealand.
Working within a specialist Workforce Performance team, this role will play a key part in helping hotel operations optimise labour, improve workforce performance and ensure staffing levels are aligned with business demand.
This is a highly operational and analytical position, ideal for someone with experience across workforce planning, labour management, rostering or workforce analytics within a large, rostered workforce environment.
Key responsibilities will include:
Workforce planning and labour analysis across a portfolio of hotels
Using UKG Pro Smart Scheduling to support effective workforce planning and rostering
Analysing business drivers and forecasts to determine required labour hours by shift
Providing hotels with workforce and labour hour recommendations
Monitoring actual labour hours and costs against forecast
Preparing weekly workforce performance reporting
Partnering with hotel teams to review results and investigate variances
Identifying the drivers behind over or under performance against labour forecasts
Supporting the setup and implementation of UKG Pro across new hotel openings
Working proactively with operational leaders to improve workforce performance and labour efficiency




An exciting opportunity has become available for an experienced Workforce Performance Analyst to join a globally recognised hospitality organisation with an extensive portfolio of premium hotels across Australia and New Zealand.
Working within a specialist Workforce Performance team, this role will play a key part in helping hotel operations optimise labour, improve workforce performance and ensure staffing levels are aligned with business demand.
This is a highly operational and analytical position, ideal for someone with experience across workforce planning, labour management, rostering or workforce analytics within a large, rostered workforce environment.
Key responsibilities will include:
Workforce planning and labour analysis across a portfolio of hotels
Using UKG Pro Smart Scheduling to support effective workforce planning and rostering
Analysing business drivers and forecasts to determine required labour hours by shift
Providing hotels with workforce and labour hour recommendations
Monitoring actual labour hours and costs against forecast
Preparing weekly workforce performance reporting
Partnering with hotel teams to review results and investigate variances
Identifying the drivers behind over or under performance against labour forecasts




Supporting the setup and implementation of UKG Pro across new hotel openings
Working proactively with operational leaders to improve workforce performance and labour efficiency
About You:
Experience in workforce planning, workforce analytics, labour management or rostering
Experience working with large, operational and rostered workforces
Hospitality or hotel experience is highly regarded, however backgrounds across QSR, retail, entertainment or similar environments will also be considered
Experience with UKG Pro, particularly Smart Scheduling, is highly desirable
Experience with Kronos will also be highly regarded
Strong analytical and problem solving skills with the ability to interpret workforce data and translate it into practical recommendations
For candidates operating at a more senior level, there may be scope to take greater ownership of stakeholder management and partner directly with senior hotel leadership around labour performance.
What's On Offer
$100,000 to $120,000 + super, depending on experience
12 month contract
Hybrid working with 2 days working from home per week
Join a globally recognised hospitality organisation with a growing hotel portfolio
Exposure across multiple hotels throughout Australia
Work within a specialist workforce performance function with significant operational impact
Opportunity to contribute to new hotel openings and the continued evolution of workforce planning capability
Immediate requirement with the ability to onboard quickly
#J-*****-Ljbffr

📌 Workforce Performance Analyst (Sydney)
🏢 Perigon Group
📍 Sydney