Guest Service Agent - Rydges South Bank (Brisbane)

Guest Service Agent - Rydges South Bank (Brisbane)

23 Aug
|
Rydges Hotels and Resorts
|
Brisbane

23 Aug

Rydges Hotels and Resorts

Brisbane

Rydges Hotels & Resorts – South Brisbane QLD
Proudly owned and operated in Australia and Current Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We're not just in the neighbourhood, we're part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and "too easy" service. Whether it's for work or a well‐earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.
EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.
Key Responsibilities
Welcome guests warmly and ensure smooth check-in/check-out
Respond promptly to guest needs and special requests
Co‐ordinate with housekeeping and maintenance for room readiness
Manage reservations and daily guest transactions accurately
Provide information about hotel services and local attractions




Maintain a clean, safe, and qualified front desk environment
Participate in training and team meetings
What You'll Bring
Strong customer service and communication skills
Familiarity with hotel systems and procedures
Ability to collaborate across departments
Detail‐oriented and accurate in transactions
Adaptable and open to continuous learning
Knowledge of WH&S; and operational policies
How You Work
Daymaker ethos — no one's too big for the small things.
Inclusive leader — values diverse perspectives; builds belonging.
Perks from Day One
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.
We can't wait to see the places your career will go with EVT.
Join and make a positive impact on our people, communities, and environment every day.
We welcome applicants from all backgrounds and review applications as they come in - don't wait!
#J-*****-Ljbffr

📌 Guest Service Agent - Rydges South Bank (Brisbane)
🏢 Rydges Hotels and Resorts
📍 Brisbane

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