Job Task Analysis - City Development Administration
Enjoy a diverse role combining customer service and administration
Develop your customer service and administration skills
Cooperative and positive team culture
Flexible working options available
Permanent Full-time role
$76,383 - $81,228 per annum (dependent on experience) plus superannuation
Location: Cheltenham
A bit about the role
We are seeking an Administration Officer to join thePlanning and Place Administration team. Reporting to the Coordinator Planning and Place Administration, your role is to:
Be the first point of contact for customer enquiries, providing information and directing enquiries relating to Planning, Building and City Strategy services
Provide administrative support across planning and building services, including application processing, documentation, notifications and correspondence
Support community consultation activities and stakeholder communications
Work collaboratively across teams to deliver high-quality customer service and contribute to continuous improvement
About you
We're looking for someone with:
Knowledge of the Victorian Planning and Environment Act ****, the Subdivision Act **** and/or the Building Act ****, Building Regulations **** and Building Code of Australia and any relevant regulation would be an advantage
Experience in the processing of planning and building applications.
Knowledge of computer software including but not limited to Microsoft Office suite and Pathway
The ability to handle enquiries in a professional and customer focused manner
Customer service excellence and sound communication skills




The right candidate will be able to demonstrate the City of Kingston's values of
We
make a difference
We
show care and respect
We
take pride in our work
We
are better together
Don't meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn't perfectly align to the criteria we encourage you to submit your application.
Enquiries
For any enquiries about the position, please contact, Julianne Turner, Coordinator Planning and Place Administration at
About Kingston
Kingston Council's collective focus is on delivering exceptional service that achieves our vision and meets community expectations.
We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management.
Why you'll love working for us?
At Kingston Council,



we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us:
Hybrid work options – average 2 days working from home (or pro rata)
Flexible Work Options, including remote and work flexible work hours
Yearly annual leave loading payment of 17.5% of base salary (excludes casual staff, sessional staff and Senior Officers)
Learning and development opportunities through professional development programs
Access to accrued day off every four weeks (Full time employees only)
Purchase leave options
Career development opportunities,
Study/development assistance
Discounted gym memberships
16 weeks paid parental leave for both primary and partner carers
Employee Assistance Programs (EAP)
Social club events
Close to Public transport
Free Onsite parking
For further information visit our website Join our team - City of Kingston
Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation.
We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages.
Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.
#J-*****-Ljbffr

📌 Planning & Place Administration Officer (Melbourne)
🏢 City of Kingston Careers
📍 Melbourne