IKEA Perth, Innaloo (hybrid work arrangements) is seeking a Customer Resolution Representative (Resolutions Generalist). This permanent full time role (76 hours per fortnight) handles high-volume customer inquiries across phone, email, chat, and other channels to deliver fair, efficient resolutions that reinforce trust in the IKEA brand.
Required are strong customer service skills, solid problem-solving and communication abilities, and the ability to stay calm under pressure.
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📌 Customer Resolution Specialist — Elevate Every Experience (Sydney)
🏢 Inter IKEA Systems
📍 Sydney
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