Team Global Express is seeking a proactive Customer Support Consultant to support high-value B2B customers in Australia. You will monitor shipments, identify issues early, and coordinate across Operations to resolve them.
You'll handle phone, email, and online inquiries with a focus on responsiveness and ownership. You'll build solid customer relationships, manage deadlines (2–4 hour response times) and contribute to continuous improvement in customer experience.
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📌 ProactiveB Support Specialist - Remote (Melbourne)
🏢 Team Global Express
📍 Melbourne
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