REACH for Training is a respected, award-winning Registered Training Organisation (RTO) delivering nationally recognised qualifications across Australia. Known for our student-focused culture and commitment to quality, we're looking for a passionate and experienced Training Coordinator to join our Wollongong Campus.
If you're dedicated to student success, thrive in a fast-paced environment, and ideally have RTO experience, we'd love to hear from you.
Training Coordinator – Wollongong
Full-Time | Monday to Friday
About the Role
As a Training Coordinator, you'll be the key point of contact for learners from enrolment through to graduation. Your focus will be on delivering exceptional student support, coordinating class delivery, and working closely with Trainers and Assessors to ensure seamless, high-quality education.
Key Responsibilities
Facilitate student
enrolment
and
pre-enrolment processes
(e.g. open days, eligibility checks, LLN testing)
Provide accurate course advice, explain learner rights and responsibilities
Create and manage student files using
VETtrak
and ensure full documentation
Develop class
schedules and training plans
in line with delivery strategies
Conduct
student inductions
and deliver ongoing support services throughout their journey
Support students with
RPL/CT
, extensions, deferrals, work placement, and special consideration requests
Monitor and ensure
student attendance, engagement, and course progression
Manage learner and trainer
escalations




and resolve issues with empathy and efficiency
Coordinate and maintain
learning resources
and campus facilities
Perform quality checks on student assessments and ensure documentation compliance
Assist with the
issuance of certificates
and administrative tasks as required
Provide day-to-day support to Trainers and the Training Manager
Assist with
marketing events
and compliance-related activities as needed
You'll Bring
A positive, professional attitude and strong
customer service mindset
Excellent
communication
, interpersonal, and presentation skills
Strong
time management
and ability to prioritise under pressure
Meticulous attention to detail and confidence in data entry and record keeping
Ability to work both
independently and in a team
High proficiency in
Microsoft Office
and ability to learn new systems quickly
Willingness to contribute to continuous improvement and learner success
Desirable (Not Mandatory)
Previous experience working in an
RTO or VET setting
Knowledge of
Smart & Skilled funding
and the
Standards for RTOs ****
Familiarity with
VETtrak
or similar student management systems
A valid driver's licence and access to transport (if travel between campuses is needed)
Why Join REACH?
Be part of an award-winning, growth-oriented education provider
Cooperative, supportive team culture
Opportunities to grow within the VET sector
Make a real impact in students' lives
#J-*****-Ljbffr

📌 Training Coordinator (New South Wales)
🏢 REACH for Training
📍 New South Wales