Location: Fiona Stanley Hospital, Murdoch, Perth.
Fulltime Permanent Opportunity; Hybrid role.
A rare opportunity to work across Network, Cloud, Cyber, and Unified Comms.
Ideal for a confident leader who can handle people issues with professionalism and empathy.
Serco is a place where you can grow
Join a team of 10,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.
Benefits
Professional development and certification support
Opportunities to innovate with cutting‐edge technology
Access structured development pathways, leadership programs, and training opportunities.
A role where your leadership shapes the future of healthcare technology
Leadership that values trust, care, innovation, and pride
Make an impact at Serco
As the
Network and Unified Communications (UC) Manager
at Fiona Stanley Hospital, you'll lead the design, implementation, and optimization of one of the most advanced healthcare network environments in Australia. Your expertise will ensure the hospital's wired, wireless, and voice networks perform reliably, securely, and efficiently supporting thousands of staff, clinicians, and patients every day.
You'll combine strategic planning, hands‐on technical mastery, and leadership to drive network innovation and resilience across voice and data services. Working closely with ICT and clinical stakeholders, you'll shape the future of healthcare connectivity while ensuring compliance, security, and operational excellence.
As a Network and UC Manager, you'll make a positive impact by:




Leading the planning, design, and management of network and unified communications infrastructure
Driving innovation through scalable, secure, and future‐ready networking solutions
Embedding cybersecurity and zero‐trust principles across all network layers
Managing and developing a high‐performing team of network engineers and specialists
Overseeing capacity planning, monitoring, and performance optimizationPartnering with vendors, service providers, and internal teams to deliver best‐in‐class connectivity
Guiding network automation and adoption of emerging technologies such as SD‐WAN and SASE
Ensuring network resilience through business continuity and disaster recovery planning
This role will require you to participate occasionally on a major incident management on‐call roster.
Serco is a place for you
Experience with
Secure Deployment/Network Access
will set you apart as we move towards
an AWS/Azure environment
. If you have a
Cybersecurity background
and a working understanding of
telephony and voice
, without needing to be too technical, we'd love to hear from you.
To Be Successful In This Role You'll Have




Bachelor's degree in computer science, Information Technology, or equivalent experience
Current Cisco Certified Network Professional (CCNP) certification (Enterprise, Collaboration, Data Centre or Wireless)
Deep expertise in routing, switching, wireless, and voice technologies, including Cisco CUCM
Strong understanding of cloud networking (Azure, AWS) and hybrid environments
Advanced knowledge of network automation tools (Python, Ansible, Terraform)
Proven ability to lead, mentor, and develop technical teams
Excellent communication skills with the ability to translate technical insights into business value
ITIL Foundation and/or CCIE certifications (desirable)
Experience in a healthcare or critical service setting (preferred)
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.
We focus on serving governments all over the globe
The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures. By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.
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📌 Network And Uc Manager (It) (Western Australia)
🏢 Serco
📍 Western Australia