MuraConnect is partnering with a Queensland Government organisation to identify an experienced
Implementation Project Manager
to support the delivery and go-live of a major Salesforce CRM transformation.
This role will take ownership of the critical implementation and go-live phase, bringing together multiple project streams including Salesforce CRM, data migration and integrations, and coordinating the activities required to ensure the organisation is operationally and technically ready for deployment.
Working closely with the Project Director, project managers, PMO, technical teams, business stakeholders and external delivery partners, you will lead the planning, coordination and execution of implementation activities through to successful go-live and transition.
The Role
You will be responsible for coordinating implementation and go-live activities across multiple project workstreams, with a strong focus on:
Developing and maintaining detailed implementation and go-live plans
Coordinating schedules, dependencies, milestones and implementation activities
Coordinating go-live activities across Salesforce CRM, data migration, integrations and associated business readiness streams
Driving business and operational readiness
Coordinating technical readiness, testing, deployment and transition activities
Planning and supporting cutover and go-live
Managing implementation risks, issues and dependencies
Coordinating post-implementation support arrangements
Working closely with change management and business representatives to support communication, training and user adoption
Facilitating workshops, implementation meetings and working groups
Coordinating vendors, suppliers and project resources
Ensuring non-functional requirements are tested, delivered and signed off
Preparing implementation reports,



dashboards and updates for project governance forums
Supporting post-implementation reviews and lessons learned activities
MuraConnect is partnering with a Queensland Government organisation to identify an experienced
Implementation Project Manager
to support the delivery and go-live of a major Salesforce CRM transformation.
This role will take ownership of the critical implementation and go-live phase, bringing together multiple project streams including Salesforce CRM, data migration and integrations, and coordinating the activities required to ensure the organisation is operationally and technically ready for deployment.
Working closely with the Project Director, project managers, PMO, technical teams, business stakeholders and external delivery partners, you will lead the planning, coordination and execution of implementation activities through to successful go-live and transition.
The Role
You will be responsible for coordinating implementation and go-live activities across multiple project workstreams, with a strong focus on:
Developing and maintaining detailed implementation and go-live plans
Coordinating schedules, dependencies, milestones and implementation activities
Coordinating go-live activities across Salesforce CRM, data migration, integrations and associated business readiness streams
Driving business and operational readiness
Coordinating technical readiness, testing, deployment and transition activities




Planning and supporting cutover and go-live
Managing implementation risks, issues and dependencies
Coordinating post-implementation support arrangements
Working closely with change management and business representatives to support communication, training and user adoption
Facilitating workshops, implementation meetings and working groups
Coordinating vendors, suppliers and project resources
Ensuring non-functional requirements are tested, delivered and signed off
Preparing implementation reports, dashboards and updates for project governance forums
Supporting post-implementation reviews and lessons learned activities
About You
To be successful, you will have demonstrated experience managing complex implementation, go-live or technology-enabled business projects.
You will bring:
Strong experience coordinating complex implementation activities across multiple stakeholders and workstreams
Demonstrated experience developing and delivering implementation and go-live plans
Strong project planning, scheduling and coordination capability
Experience supporting business change, operational readiness and user adoption
Proven experience managing project risks, issues and dependencies
Strong stakeholder management skills, including the ability to work across business and technical teams
Experience working within structured project governance environments
Solid written communication and project reporting skills
Experience implementing Salesforce CRM, case management, ERP or other enterprise business systems will be highly regarded. Experience within government, legal, justice or human services environments, as well as working with external vendors and implementation partners, will also be advantageous.
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📌 Implementation Project Manager (Brisbane)
🏢 Mura Connect
📍 Brisbane