23 Aug
|
Judo Bank
|
Melbourne
23 Aug
Judo Bank
Melbourne
Our culture – a multi‐award‐winning place to work
We firmly believe that culture eats strategy for breakfast, lunch, and dinner and that the most important investment we can make is in our people. Our values of Trust, Teamwork, Accountability and Performance guide how we work every day
Judo was built from the ground up with a clear purpose: to be the most trusted SME business bank in Australia. Our customers and relationships are at the heart of how we work, not bureaucracy. We think differently, invite new ideas, and create an environment where people feel they belong and are empowered.
We're proud to be externally recognised too – including being named on the AFR BOSS Best Places to Work list for four consecutive years. We are certified as a Great Place To Work® Australia organisation, being recognised as one of Australia's Best WorkplacesTM ****, celebrating our dedication to fostering an inclusive, empowering environment.
Our vision is to build a world‐class SME business bank and it's our people that can make it happen.
A bit about us
At Judo, we're redefining business banking for the modern era. Built on teamwork, trusted relationships and a challenger spirit, we exist to better serve Australian SMEs. What began in **** as a bold idea has grown into one of the fastest‐growing new banks globally, with more than 30 locations nationwide.
We put our people and customers at the heart of everything we do. Our agility means we can say 'yes' when others say 'no', delivering personalised banking that helps businesses access the funding they need, when they need it. Relationships matter here – with our customers and with each other.
Job Description
Now, about this opportunity...
As our Technology Owner, Workplace Enablement, you'll play a critical role in shaping and delivering the technology experience across Judo.
You'll be accountable for the strategy, delivery, operational performance and continual improvement of Judo's workplace technology services, ensuring our people have secure, reliable and seamless access to the tools and technologies they need to do their best work.
Leading a small internal team and a portfolio of strategic technology partners, you'll bring together workplace technology leadership, service ownership,
supplier management and commercial oversight to deliver exceptional outcomes across the business.
This is an exciting opportunity to influence the future of Judo's digital workplace, driving improvements that support employee productivity, operational resilience and continued growth.
If that excites you, this just might be your dream job:
Owning and evolving Judo's Workplace Technology roadmap, service strategy and technology standards
Leading the delivery and performance of workplace technology services across End User Computing, Microsoft 365, collaboration technologies, networking and office technology
Driving continual improvement initiatives that enhance employee productivity and technology experience
Evaluating emerging technologies and identifying opportunities to modernise, simplify and automate workplace services
Ensuring workplace technology services remain secure, resilient, scalable and aligned to business needs
Managing strategic technology suppliers and service providers against agreed KPIs and service levels
Leading service reviews, governance forums and continuous improvement initiatives with technology partners
Managing workplace technology budgets, licensing, procurement planning and technology spend optimisation
Overseeing asset lifecycle management, including procurement, deployment, maintenance and retirement of workplace technology
Supporting identity and access management processes, including onboarding, offboarding and employee movement activities
Establishing and monitoring service metrics, KPIs and SLAs to improve operational performance
Acting as a senior escalation point for workplace technology incidents and service issues
Leading, coaching and developing a high‐performing, customer‐focused workplace technology team
Building strong relationships with stakeholders across the organisation to deliver effective business outcomes
Qualifications
You'll likely bring:
Significant experience leading Workplace Technology, End User Computing,
Workplace Services or Technology Operations functions
Strong knowledge of Microsoft 365 services, modern workplace technologies and endpoint management practices
Demonstrated experience managing suppliers, vendors and managed service providers
Experience delivering and improving technology services within complex operational environments
Strong commercial acumen, including experience managing contracts, technology spend and supplier relationships
Experience managing technology budgets, licensing and asset lifecycle activities
Strong stakeholder engagement skills, with the ability to influence outcomes across technical and non‐technical audiences
A customer‐focused mindset and passion for delivering exceptional technology experiences
Curiosity, adaptability and a commitment to continuous improvement
A collaborative, relationship‐led approach aligned with Judo's culture and values
It would be highly regarded if you have:
Experience working within banking, financial services or another regulated industry
ITIL, vendor management or service management certifications
Experience with Microsoft Intune, Entra ID and modern workplace management practices
Additional Information
Why you'll love working at Judo:
Two Weeks of Additional Leave Every Year
Paid Volunteer Leave
Our signature Judo induction experience
Big Life Event Leave
Holistic Health & Wellbeing Offerings designed to support your best life, including access to GPs, nutritionists, coaches and psychologists via our partner, CU Health
Working from Home Setup Allowance
Flare Benefits & Discounts - access to a wide range of everyday savings and perks
Freedom to work flexibly with adaptable work options including hybrid working
Equal access to Company Paid Parental Leave – up to 20 weeks
Education Assistance
Judo is proud to be an inclusive workplace where everyone is valued and can feel that they belong. We welcome applications from people of all backgrounds, experiences and identities.
To learn more about how Judo manages your personal information during the recruitment process, please refer to our Privacy Statement. By providing your information, you consent to its collection, use, disclosure, and management as outlined therein.
#J-*****-Ljbffr
📌 Technology Owner, Workplace Enablement (Melbourne)
🏢 Judo Bank
📍 Melbourne