FibreHR is representing this fantastic opportunity for a Showroom Manager to join JURA Australia.
Lead the launch of JURA's first Sydney Experience Centre
At JURA, they are passionate about delivering the ultimate coffee experience. As a global leader in premium automatic coffee machines, they have built a reputation on innovation, quality and exceptional customer experiences.
JURA is excited to be opening their first Sydney Experience Centre and are seeking an experienced, customer-focused Showroom Manager to lead this flagship location and bring the JURA brand to life.
About the Role
This is far more than a traditional retail management position.
As Showroom Manager, you'll be responsible for creating a destination experience where customers can discover, experience and fall in love with JURA's premium coffee solutions. You'll lead all aspects of showroom operations, sales performance, customer engagement and team leadership while acting as a true ambassador for one of the world's most respected coffee brands.
Key Responsibilities
Lead the day-to-day operation of the JURA Experience Centre
Deliver exceptional customer experiences and premium product demonstrations
Drive showroom sales and achieve performance targets
Lead, coach and develop showroom staff
Coordinate customer events, product launches and brand activations
Build lasting customer relationships and generate current business opportunities
Oversee inventory, stock control and showroom presentation standards
Manage machine intake and coordinate servicing requirements
Ensure compliance with company policies and operational procedures
About You
You are a passionate customer experience professional who thrives in a premium retail, hospitality or showroom environment.
You'll bring:
3+ years' experience in retail, showroom, hospitality or customer experience leadership
Proven success managing and developing team members
Strong sales and commercial acumen
Outstanding communication and presentation skills
Experience achieving sales targets and business objectives
Excellent organisational and administrative capabilities
A genuine passion for customer service and premium brands
A proactive, energetic and professional approach to work
Why Join JURA?
Lead the opening of JURA Australia's flagship Sydney Experience Centre
Represent a globally recognised premium brand
Work with innovative, market-leading products
Opportunity to shape the customer experience and showroom culture from day one
Supportive and collaborative team environmentCompetitive salary package with performance incentives
If you're passionate about premium customer experiences, great coffee and leading high-performing teams, we'd love to hear from you.
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📌 Showroom Manager (New South Wales)
🏢 fibreHR
📍 New South Wales
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