Medical Receptionist (Full time, Part time or Casual)
We are seeking a friendly, reliable, and professional Medical Receptionist to join our busy bulk-billed family practice in Toongabbie for 3-5 days a week. If you enjoy working in a supportive environment and pride yourself on excellent customer service, this could be the perfect role for you. We are looking for a receptionist with prior experience in a medical centre.
About the Role:
Flexible position: part time or casual hours available
Practice hours: Monday-Friday, 8:30 AM - 6:00 PM, and Saturdays, 8:30 AM - 1:00 PM
Using Best Practice (BP) software for patient bookings and clinical management
Processing Medicare, private, and WorkCover billings, including EFTPOS and HICAPS transactions.
Working collaboratively with GPs, nurses, and administrative staff to provide exceptional patient care
Greeting and assisting patients in person and over the phone with professionalism and empathy
Key Responsibilities:
Greeting and registering patients on arrival
Managing phone calls, appointments, and patient enquiries




Processing payments and Medicare/HICAPS claims
Scanning and filing medical documents accurately
Maintaining the cleanliness of the waiting area and consultation rooms
Supporting doctors with administrative and operational tasks
Ensuring patient privacy and confidentiality at all times
Requirements:
Prior medical reception experience essential
Experience using Best Practice (BP) or similar clinical software (highly regarded)
Excellent communication and time management skills
Strong attention to detail
Ability to multitask in a busy environment
Qualified presentation and a positive, team-oriented attitude
Proficiency in email and fax management
About Us:
A warm and welcoming work environment
Convenient location with ample parking
Close to public transport (train station nearby)
A well-established, family-oriented GP practice
Use of Best Practice software
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📌 Medical Receptionist (Full Time, Part Time Or Casual) (Sydney)
🏢 Toongabbie Family Practice
📍 Sydney