Our client is a well-established national provider of community living, with a growing multi-site portfolio across Australia. The organisation has recently elevated this role as part of a broader restructure, creating a genuine strategic and governance-focused chance at national level.
About the Role
The National Property Manager is the strategic and governance lead for the property management function across the full national portfolio. This role owns the national rental strategy, leads all tribunal representation, sets and enforces property governance standards, and is the definitive escalation point for complex tenancy, compliance, and legislative matters across the business.
Importantly, this role does not process leases or handle trust accounting. Those functions sit elsewhere in the business, freeing this position to operate at the strategic and governance level the portfolio demands, leading a small team of Property Managers.
Key responsibilities include:
Owning and driving the national rental strategy, including pricing benchmarks and market-aligned increase programmes
Providing data-driven rental recommendations to the Executive and Board




Owning the national property governance framework, including lease templates and compliance standards
Acting as the definitive internal authority on tenancy law and compliance obligations
Representing the business at tribunal hearings (QCAT, VCAT, NCAT and equivalents) as the authorised representative
Owning the national bad debt, arrears, and occupancy reporting frameworks
Leading and developing a team of Property Managers
Serving as the escalation point for complex tenancy and compliance matters
About You
7 to 10 years' experience in property management, with progression to a senior, head of, national, or equivalent leadership role
Proven experience representing an organisation at tribunal, including contested hearings
Experience developing rental strategy across a multi-site portfolio
Demonstrated leadership of a property management team
Experience with property management systems (Reapit preferred)
High-level communication skills, with confidence presenting to senior leadership and Board
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📌 National Property Manager (Queensland)
🏢 Capstone Recruitment
📍 Queensland