The Investigations Officer, reporting to the Investigations Manager, will support the effective delivery of investigations at The Star Sydney by providing administrative support, coordinating regulatory reporting, and assisting with operational activities.
This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for our Investigations team.
A few of your responsibilities
Support internal and external investigations by coordinating documentation, records, and operational requirements as directed
Conduct end to end investigations into serious misconduct by employees and/or patrons, inclusive of interviewing and report writing
Prepare and submit daily and periodic regulatory reports to NSW regulators and law enforcement, ensuring accuracy and timeliness
Maintain and manage regulatory, law enforcement and other external stakeholder engagement
Maintain complete, current, and audit-ready investigation files within approved case management systems
Prepare agendas, documentation, and correspondence for Reportability Committee and governance meetings
Track investigation actions, deadlines, and regulator requests, escalating risks or delays as needed
Assist with responses to regulatory notices (including Section 21 Notices) and ad hoc enquiries
Support employee probity checks and related investigation administration
Maintain strict confidentiality and integrity when handling sensitive information
What we will be looking for




Qualified Investigator with minimum Certificate IV in Govt Investigations
Extensive law enforcement or similar experience
Strong understanding of statutory and reporting requirements
Excellent written and verbal communication skills
About you
You are an experienced investigations professional with a strong background in law enforcement or other significant investigations background and a thorough understanding of regulatory environments. You bring a high level of integrity, attention to detail, and accountability, with the ability to manage sensitive matters with discretion.
You're confident working in a fast‐paced, compliance-driven environment, with solid communication skills and the ability to engage effectively with internal stakeholders, regulators, and external parties.
What we can offer you
Complimentary meal on site every day including hot meals, sandwich bar and more
Discounted parking + other transport options
Up to 30% discounts across award‐winning restaurants and accommodation
Career development, training, and courses via The Star Academy - limitless career opportunities
Mental Health and Wellbeing services
Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
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📌 Investigations Officer (New South Wales)
🏢 The Star Entertainment Group
📍 New South Wales