Lake Conjola NSW ****, Australia
Posted Monday 20 July **** at 2:00 pm
About Ingenia
We are a leading Australian property group that own, operate and develop a fast‐growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over **** people across 120 parks and communities, with offices in the 3 eastern seaboard states. At Ingenia, we genuinely care for our people and are committed to creating communities where residents and visitors can truly belong.
Role Summary
We're looking for a Full‐Time Guest Experience Supervisor to join our team at the Lake Conjola Holiday Park. Reporting to the Park Manager, you will be the welcoming face of the park, ensuring guests and residents receive exceptional experiences while having fun!
Why You'll Love Life at Ingenia
We believe work should be rewarding, flexible, and full of perks.
Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
Employee referral, employee of the month, and employee of the year rewards
Flexible work schedules to suit your lifestyle
Responsibilities
Lead and support Front Office operations, supervising the team and allocating tasks on shift
Deliver seamless, friendly check‐in and check‐out experiences in line with procedures
Coordinate and deliver fun, engaging holiday activities within budget




Drive sales and service standards to achieve robust guest satisfaction and NPS results
Maintain site presentation, safety, and operations, including caretaking support, payments, bookings, and issue logging
Qualifications
Passionate about creating warm, memorable guest experiences through genuine customer service
Experience in hospitality or tourism, or a strong enthusiasm for building skills in a guest‐focused role
Confident using Microsoft Office and booking systems such as Newbook, or eager to learn in a tech‐enabled environment
Collaborative, communicative with empathy, and a strong eye for detail
Valid Working with Children Check
Current automatic driver's licence
Legal Requirements
All applicants must be able to work in Australia and provide evidence of working rights, and must undergo a National Police Check. All employees of Ingenia Communities must undergo a National Police Check.
Recruitment Process
Apply via our website – no cover letter needed
Quick phone chat and interview with your future manager
Background checks
Offer and onboarding
Additional Information
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression, and generous reward and recognition programs.
#J-*****-Ljbffr

📌 Guest Experience Supervisor - Lake Conjola Holidays (New South Wales)
🏢 Ingenia Holidays
📍 New South Wales