Bondi Pizza Pty Ltd is seeking an enthusiastic and experienced
Restaurant Supervisor
to join our team at our Macquarie Park location. This is a full time position where you will play a crucial role in ensuring our restaurant operates smoothly and delivers exceptional customer experiences. As Restaurant Supervisor, you will bridge the gap between our management and front-of-house teams, maintaining high standards of service, food quality, and customer satisfaction whilst supporting the restaurant's operational excellence and profitability.
Key responsibilities
Supervise and manage front‐of‐house staff, including servers, hosts, and bar personnel, ensuring they deliver outstanding customer service
Monitor service quality and food presentation standards, ensuring consistency with Bondi Pizza's brand and operational expectations
Train and mentor team members on service protocols, menu knowledge, and customer service best practices
Manage table allocations, seating arrangements and guest flow to optimise restaurant capacity and customer satisfaction
Handle customer inquiries, complaints and special requests professionally and promptly, resolving issues to maintain positive guest experiences
Assist with opening and closing procedures, including cash handling and till reconciliation
Maintain accurate records of reservations, customer feedback and incident reports
Collaborate with kitchen and management staff to ensure smooth coordination between front and back‐of‐house operations
Support inventory management and stock rotation as required
Contribute to maintaining a clean, safe and welcoming dining environment that complies with health and safety regulations
What we're looking for
Proven experience as a restaurant supervisor, head server, or similar supervisory role within a hospitality environment




Strong leadership and team management skills with the ability to motivate and support staff effectively
Excellent customer service skills with a genuine passion for delivering exceptional guest experiences
Solid knowledge of restaurant operations, including point‐of‐sale systems, table management and service standards
Outstanding communication and interpersonal skills with the ability to build positive relationships with colleagues and guests
Ability to work effectively under pressure during busy service periods and maintain composure in challenging situations
Physical capability to stand for extended periods and move between areas of the restaurant
Flexibility to work evenings, weekends and public holidays as required
Australian hospitality certification or RSA (Responsible Service of Alcohol) certification is preferred
Problem‐solving skills and attention to detail with a commitment to maintaining high operational standards
We provide a supportive work environment where your contributions are valued, and your professional development is encouraged. Our team enjoys competitive remuneration, the opportunity to work with quality products and passionate colleagues, and the chance to build a rewarding career in hospitality.
We are committed to creating a positive workplace culture and welcome applications from candidates of diverse backgrounds.
About us
Bondi Pizza is a respected hospitality establishment known for serving quality pizza, pasta and grilled items. Located in the vibrant Macquarie Park area, we pride ourselves on delivering memorable dining experiences through exceptional food, warm hospitality and a welcoming atmosphere. Our commitment to quality, customer satisfaction and team excellence has established us as a preferred destination for both local diners and visitors. We foster a collaborative and inclusive workplace where our team members take pride in their work and contribute to our ongoing success.
#J-*****-Ljbffr

📌 Restaurant Supervisor (Sydney)
🏢 Bondi Pizza
📍 Sydney