This role will support the planning, coordination and delivery of community relations, stakeholder engagement and communications activities throughout the project lifecycle.
Enjoy a 5/2 roster with a 10% uplift while working onsite on our metro projects, providing an attractive opportunity to join a major infrastructure project close to home
To be considered for this position you will possess the following:
Experience in stakeholder engagement, community relations, communications, customer service or a related field
Strong verbal and written communication skills
Excellent interpersonal and relationship-building skills
Demonstrated ability to manage enquiries, complaints and stakeholder issues professionally and effectively
Robust organisational and administrative skills with excellent attention to detail
Ability to manage competing priorities and meet deadlines
Proficiency in Microsoft Office Suite
Current Australian Driver's Licence
Knowledge of community consultation and stakeholder engagement principles
Experience working on infrastructure, transport, construction or government projects is desirable
Understanding of the IAP2 engagement framework is desirable
Experience using CRM systems, stakeholder databases or engagement tracking tools is desirable
Experience preparing communications materials, reports or digital content is desirable
Responsible for but not limited to:
Support the implementation of the Community and Stakeholder Engagement Plan and associated project activities
Develop and maintain positive relationships with residents, businesses, landowners, community groups, local governments, road users and other stakeholders
Assist with stakeholder meetings, consultations, site visits, community information sessions,
public displays and workshops
Undertake door knocking and direct resident engagement where required to support project objectives
Work closely with construction and project delivery teams to understand upcoming works, changes and potential community impacts
Receive, register and assist with responding to community and stakeholder enquiries, complaints and feedback
Assist with the investigation and resolution of stakeholder issues in consultation with the wider project team
Maintain accurate stakeholder records, commitments, enquiries and engagement activities in accordance with project requirements
Assist with the development and distribution of roadworks updates, construction notifications, newsletters, fact sheets, FAQs and community notices
Obtain information from project teams to ensure stakeholder communications accurately reflect current and planned project activities
Assist with project websites, client communication channels, digital platforms and other engagement materials
Coordinate photography, videography and content required for project communications and reporting
Assist with project events, site tours, stakeholder briefings, community initiatives and good news stories
Assist with the preparation of weekly, monthly, quarterly and end-of-project engagement reports and maintain project dashboards
What's on offer with NRW:
Excellent rates, conditions and benefits
Long term employment prospects
Referral bonus program – earn $3k for a successful referral
Market-competitive salary and career opportunities
A culture driven organisation, be a part of a great crew
Multiple company benefits including - income protection insurance / Employee Assistance Program (EAP) / discounted private health insurance / paid parental leave / salary sacrifice options & novated leases available
Enjoy employee discounts with exclusive deals for groceries, entertainment, fuel vouchers, incredible savings on tech products and so much more - there are over 450 retailers offering amazing deals through our new benefits platform
About Us:
NRW Civil & Mining is proud to be one of the leading civil and mining contractors in the Australian resources and infrastructure sectors.
Our ongoing success is a direct consequence of the commitment we make to our clients, people, and the communities in which we operate.
With over 30 years' experience as a civil and mining contractor, we have become a partner of choice for many of Australia's leading resource companies nationwide.
Our positive safety culture has resulted in a leading safety record and strong ties with local communities have been established through training programmes, employment, subcontracting and partnering opportunities.
NRW is an Equal Opportunity Employer and we strongly support diversity in our workforce.
Applicants from a wide sector of the community including women and Indigenous cultures are encouraged to apply
If you would like to be part of the high performing NRW team, APPLY NOW.
📌 Community & Stakeholder Advisor (Perth)
🏢 NRW
📍 Perth