Join the Haircare Group Family
At Haircare Group, we're more than just a company.
We're a trusted partner to the professional hair industry.
Proudly Australian and family-owned for over 50 years, we're passionate about building industry-leading brands and distributing premium haircare products across Australia and New Zealand.
Founded by a hairdresser, for hairdressers, we understand that for us, it's more than hair.
It's about making a difference in people's lives.
The Role
We're seeking a friendly, energetic, and customer-focused Cash & Carry Sales Assistant to join our Operations team.
This role is the face of our Cash & Carry store, responsible for delivering outstanding customer experiences while supporting day-to-day retail operations.
You'll assist customers with product selection, promote special offers and new product launches, maintain store presentation standards, and help ensure stock is accurately managed and readily available.
Working closely with customers and colleagues, you'll play an important role in driving sales, building customer loyalty, and contributing to the success of the Haircare Group retail experience.
Why This Role Stands Out
Join a respected Australian-owned business with a strong industry reputation
Work with some of the professional hair industry's most recognised brands Build relationships with hairdressers, salon owners, and beauty professionals
Enjoy a varied role combining customer service, retail sales, merchandising, and stock management
Be part of a supportive and collaborative team culture
Opportunity to grow your product knowledge and industry expertise
Key Responsibilities:
Deliver exceptional customer service through face-to-face, phone, and email interactions
Assist customers with product recommendations and purchasing decisions
Promote current deals, special offers, and new product launches
Process sales transactions accurately and efficiently




Maintain high standards of store presentation, cleanliness, and organisation
Receive, unpack, and replenish stock as required
Set up and maintain promotional displays and merchandising activities
Participate in stocktakes and inventory management activities
Monitor stock levels and report stock issues as required
Manage customer enquiries and resolve issues professionally
Maintain accurate customer and product information within company systems
Follow company policies, safety requirements, and operational procedures
Contribute positively to a cooperative and customer-focused team environment
What You'll Bring
Previous experience in retail, sales, customer service, or a similar customer-facing role
Robust interpersonal and communication skills
A genuine passion for delivering outstanding customer experiences
Retail merchandising and store presentation experience
Strong organisational skills and attention to detail
Ability to work efficiently in a fast-paced environment
Self-motivated, reliable, and proactive approach to work
Confidence using Microsoft Office and point-of-sale systems
Qualified Hairdresser preferred
Knowledge of professional haircare products highly regarded
Positive attitude and willingness to be part of a team
What We Offer:
Competitive casual rates
Generous employee product discounts
Annual gratis product allowance
Supportive and collaborative team culture
Free onsite parking at our Marleston office
Opportunity to work with leading professional haircare brands
Career development within a growing Australian-owned business
Ready to Take the Next Step?
If you're passionate about customer service, enjoy helping people find the right products, and want to be part of a business that genuinely supports the professional hair industry, we'd love to hear from you.
Apply now and join the Haircare Group family.
Please note: You must have full Australian work rights to apply.

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