25 Aug
|
Langham Hotels International
|
Southbank
25 Aug
Langham Hotels International
Southbank
Join the elegance and excellence of The Langham, Melbourne, where timeless luxury meets exceptional service. We are seeking an enthusiastic and motivated Club Lounge Supervisor to lead our exclusive Club Lounge team and create unforgettable experiences for our guests.
About the Role
As Club Lounge Supervisor, -Part Time you will oversee the daily operations of our prestigious Langham Club. You will guide and inspire your team to deliver personalized, intuitive service and ensure that every moment reflects the sophistication and charm The Langham is known for.
This position is part of our Front Office department, a dynamic team of 60 dedicated professionals. It’s a wonderful opportunity to refine your leadership and hospitality skills and build a rewarding career within The Langham family.
Key Responsibilities
- Supervise and support the Club Lounge team to ensure seamless daily operations.
- Provide personalized, anticipatory service to all Club guests throughout their stay.
- Display expert knowledge of all food and beverage offerings, confidently making recommendations to enhance the guest experience.
- Oversee pre-service and post-service preparation to maintain our high standards.
- Assist with guest arrivals, check-ins, and check-outs for Club guests.
- Collaborate closely with departments including Housekeeping, Front Office, Chuan Spa, Food & Beverage, and Engineering to deliver a flawless guest journey.
- Ensure staffing levels, training, and service quality meet operational and financial goals.
About You
We are seeking a confident, polished, and service-oriented leader who thrives in a luxury hospitality environment.
Your attributes include:
- Previous experience in a similar leadership role within a luxury hotel or Club Lounge workplace.
- Strong background in both Food & Beverage and Front Office operations.
- Passion for delivering exceptional guest service and creating personalized experiences.
- Excellent communication, interpersonal, and leadership skills.
- Immaculate grooming and presentation.
- Flexibility to work a variety of shifts (morning, afternoon, and evening).
- Current VIC Responsible Service of Alcohol, Food Handlers, and Food Allergens Certificates (essential).
Why Join Us
At The Langham, Melbourne, we believe our colleagues are our greatest asset. In return for your professionalism and dedication, you will enjoy:
- Global hotel and dining discounts within The Langham Hospitality Group.
- Discounted car parking.
- Complimentary uniform, laundered daily.
- Complimentary staff meals.
- Ongoing training, development, and genuine career progression opportunities.
You’ll be part of a passionate team dedicated to Building Great Memories — the heart of The Langham experience.
Join Our Legacy
If you are an inspiring leader with a love for refined hospitality and an eye for detail, we invite you to apply today and join our award-winning team.
This role has opportunity for growth. We are looking for the 'right' candidate, who leads by example and thrives on teamwork to ensure growth of the department!
If you think this is the right role for you, apply now! Come join our team!
HYGIENE AND GROOMING - Naturally in the service industry high standards of personal presentation, hygiene, grooming, and conservative hairstyles are of the greatest importance. This must be present throughout the interview stage.
EQUAL OPPORTUNITY EMPLOYER – The Langham, Melbourne is an equal opportunity employer committed to employing a diverse workforce and sustaining and inclusive culture.
📌 Langham Club Superviser (Southbank)
🏢 Langham Hotels International
📍 Southbank