Casual | Includes weekends | Above-award remuneration
About Our Clinic
Oxford Clinic is a well-established psychiatry practice located in Bulimba. Our team provides thorough, compassionate, and evidence-based care to individuals and families seeking specialist mental health support. We take pride in offering a calm, respectful environment where patients feel heard and supported from their first point of contact. Our administrative team plays an essential role in ensuring the clinic runs smoothly each day, and we value professionalism, consistency, and clear communication.
The Role
We are seeking a friendly, capable, and well-organised Specialist Receptionist to join our team. The role involves approximately two days per week, with flexibility to provide additional support when covering staff leave. This position is available for an immediate start and requires someone who can maintain steady, reliable availability throughout the year.
Key Duties and Responsibilities
- Welcoming patients and maintaining a warm, qualified front-of-house presence
- Managing incoming calls and emails, recording accurate messages, and assisting with general enquiries
- Handling appointment scheduling, processing payments, and submitting Medicare claims
- Maintaining accurate electronic patient records within our paperless system
- Preparing and distributing clinical correspondence to and from psychiatrists
- Supporting clinicians and daily clinic operations
- Providing calm, respectful communication to patients who may be feeling anxious or distressed
Skills and Experience
- Minimum three years’ experience in medical or specialist administration (or relevant experience for students in health administration or psychology-related degrees)
- Experience with medical software; Gentu preferred but not essential
- Strong interpersonal and customer service skills
- Excellent time management and the ability to multitask in a fast-paced environment
- Confidence working independently and collaboratively within a small team
- Reliable year-round availability, including during university or school holiday periods
- Flexibility to work weekends and provide additional cover as required
- Ability to adapt to changing clinic workflow and needs
We welcome applications from individuals with relevant experience, including those currently studying, provided they can maintain consistent availability throughout the year to ensure continuity for the clinic.
How to Apply
Please email Sarah at ••••@oxfordclinic.com.au with your CV and a brief explanation of your suitability. Only shortlisted applicants will be contacted. Remuneration will reflect experience and qualifications.
📌 Receptionist for Private Psychiatry Practice (Bulimba)
🏢 Oxford Clinic
📍 Bulimba
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