Account Executive, SMB (City of Sydney)

Account Executive, SMB (City of Sydney)

24 Aug
|
United States Digital Space
|
City of Sydney

24 Aug

United States Digital Space

City of Sydney

At the company, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and prospect – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If the company sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

- Drive a full sales cycle from prospecting to closing within the SMB sector.

- Collaborate with Marketing, Product, and Technical teams to foster brand-consumer connections.

- Contribute to a diverse, growth-minded team with a commitment to empathetic communication and ownership.

WHO YOU ARE

- You ideally have at least 1 year of field sales experience selling SaaS solutions that involve technically integrated products.

- You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach.

- Your customers describe your selling as consultative and human. You’re a natural story-teller and an attentive listener.

- You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: robust and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how the company is best positioned to provide differentiated value.

- You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts.

- You know how to help buyers navigate sizeable SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people.

- Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process,



people) and navigating high-change environments.

- Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required).

CORE OBJECTIVES

- Achieve quarterly net new revenue targets

- Consistently generate robust pipeline in support of these targets

- Develop commercial relationships in order to increase the company utilization and value

- Effectively communicate customer feedback to the the company product team.

- Cross-department collaboration, including but not limited to Success, Sales, RevOps, Product, Legal and Marketing

- Develop excellent Product knowledge

- Work with Success & Onboarding managers and other technical partners to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage

WHAT WE OFFER

the company benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. the company offers benefits such as:

- Competitive compensation that may include equity

- Retirement and Employee Stock Purchase Plans

- Flexible paid time off

- Comprehensive benefit plans covering medical, dental, vision, life, and disability

- Family services that include fertility benefits and equal paid parental leave

- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend

- A curated in-office employee experience, designed to foster community, team connections, and innovation

- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching

- Employee Resource Groups that provide supportive communities within the company

- Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT the company

the company is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.



the company helps brands deliver outstanding customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the the company Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, the company enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. the company was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. the company is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

the company IS AN EQUAL OPPORTUNITY EMPLOYER

At the company, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with the company, we want you to feel comfortable showcasing what makes you *you*.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

OUR AI-POWERED the company RECRUITMENT PROCESS

At the company, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience, skills and qualifications in your application mate

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📌 Account Executive, SMB (City of Sydney)
🏢 United States Digital Space
📍 City of Sydney

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