Genesys invites a Principal Workforce Management Consultant to join our Australian operations, with opportunities in Sydney, Brisbane or Melbourne. You will drive workforce strategy, translate it into measurable outcomes, and lead end-to-end WFM implementations with executive stakeholders.
You will guide forecasting, staffing, shrinkage and scheduling analyses while partnering with clients to ensure adoption, value realization and ongoing success across multiple engagements.
#J-18808-Ljbffr
📌 Strategic WFM & Workforce Transformation Lead (Brisbane City)
🏢 Genesys
📍 Brisbane City
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.