The IT Service Desk at NHS Trust provides frontline support to users by phone and email, handling incidents and service requests across desktop systems and NHS applications. The postholder will work under established SLAs, document solutions, and promote proper IT resource use while guiding staff through issues.
Robust communication skills and customer-focused service are essential, with training provided to ensure accurate problem diagnosis and timely escalation when necessary.
#J-18808-Ljbffr
📌 NHS IT Service Desk Specialist (Wakefield Regional Council)
🏢 Allscreens Nationwide
📍 Wakefield Regional Council
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.