Amazon Web Services Australia Pty Ltd is seeking a seasoned delivery consultant to lead discovery, capture functional requirements, and translate them into scalable Amazon Connect solutions. You will work with customer business, operations, and IT stakeholders to map current processes and design future-state contact flows.
You will architect cloud-native contact center architectures using Amazon Connect, Lex, and AWS services, migrate from Genesys/Avaya, and ensure thorough documentation,
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📌 Lead Amazon Connect Consultant – AWS Professional Services (Australia)
🏢 Amazon Web Services (AWS)
📍 Australia
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