WOW Recruitment, partnering with a global EdTech, is seeking a Head of Customer Success ANZ to transform and scale the CS function. Based in Melbourne or Perth (hybrid – 3 days in the office), you will own CS strategy across ANZ and drive retention, expansion and commercial outcomes across a large customer base.
You will lead a team of 7 Customer Success Managers across VIC, Sydney and Perth, build scalable playbooks, health scoring and data-driven insights, and partner with Sales to grow net
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📌 Head of Customer Success ANZ | EdTech SaaS Leader (Melbourne)
🏢 Wow Recruitment
📍 Melbourne
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