About This Opportunity

With the largest cohort of postgraduate students at UQ, the Business School is seeking a motivated, organised and engaged Senior Coordinator, Student Administration to lead a high‑performing student advising team and drive the delivery of exceptional student administration and student experience outcomes. Working within a collaborative, student‑centred and purpose‑driven environment, you will partner closely with stakeholders across the Business School, BEL Faculty and the wider University community to ensure services are coordinated, compliant, and responsive to student needs. As part of UQ’s professional services engine room, you will help create meaningful change by supporting student success across the postgraduate lifecycle. Recent University achievements in teaching excellence and student experience further reflect UQ’s commitment to delivering outstanding outcomes for students and staff alike.

Key responsibilities will include:

- Leading and supervising the Business School Student Advising Team, including workflow management, performance development, workforce planning, training and continuous improvement initiatives.
- Coordinating postgraduate student administration activities across admissions, enrolment, academic progression, interventions, graduations, credit and exemptions, program changes and enquiry management.
- Providing detailed, timely and accurate advice on complex student and academic administration matters, ensuring compliance with University policies, procedures and legislative requirements.
- Leading priority student recruitment, admissions and onboarding activities, analysing student data and trends, and developing insights to support future student engagement and marketing initiatives.

This is a full‑time, continuing position in a busy, high performing Team at HEW Level 7.

About You

- A degree with at least 4 years’ subsequent experience in a university or similar environment, or an equivalent combination of relevant experience and education/training.
- Demonstrated ability to identify, analyse and resolve complex issues while improving administrative systems, processes and procedures.
- Proven experience managing competing priorities and delivering high‑quality outcomes with exceptional attention to detail.




- Highly developed interpersonal, communication, negotiation and conflict resolution skills, with the ability to build strong relationships across a diverse stakeholder group.
- Demonstrated commitment to delivering high‑quality customer service in a complex service‑oriented environment.
- Strong leadership capability, including experience in staff supervision, performance management, workforce development and team engagement.
- Experience leading change and fostering a culture of collaboration, continuous improvement and service excellence.
- Knowledge of student and academic administration within a higher education environment would be highly regarded.

Interested? For more information about this opportunity, please contact Shelley Goward, Senior Manager, Student and Academic Administration via email .

Other Information

Pre‑employment checks may include: verification of the right to work in Australia, qualifications, criminal history checks.

This may also include checks relating to gender‑based violence matters or other integrity and conduct requirements.

We’re dedicated to equity, diversity, and inclusion.

We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to chance.

We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing or calling .

Applications close Friday 28th August at 11.00pm AEST (R-68018). Please note that interviews have been tentatively scheduled for Monday 7th September.

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The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.

At the University of Queensland,



we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide. As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339million). Our state‑of‑the‑art facilities, libraries, and cutting‑edge research centres offer unparalleled opportunities for academic and professional growth.

With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries. UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalised guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way.

UQ values equity, diversity, and inclusion and seeks to reflect the broader community by attracting and retaining high‑quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability.

We also offer generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts. For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, versatile working arrangements, and health and wellness discounts) please visit Why Work at UQ.

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📌 Senior Coordinator, Student Administration (Brisbane City)
🏢 The University of Queensland
📍 Brisbane City