ReadyTech, a mission-driven ASX-listed company, seeks an experienced customer operations leader in Australia to own end-to-end relationships for a Managed Services portfolio. You will ensure service delivery against SLAs, manage escalations, and lead governance reviews.
Partnering with Implementation, product and Support teams, you’ll drive commercial health, renewals, and risk mitigation while guiding large cross-functional teams in quick-paced, changing environments.