Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people.
Located in the heart of Crown Metropol, Lobby Lounge is renowned for its elevated guest experiences and diverse day to night offering. By day, guests enjoy premium coffee, breakfast and indulgent High Tea experiences. By night, the venue transforms into a vibrant lounge setting featuring tapas, signature cocktails, champagne and live entertainment.
The Role
We're seeking an experienced and inspiring Venue Manager to lead Lobby Lounge and continue delivering exceptional service.
This is an exciting opportunity for a hospitality leader who thrives in premium environments, enjoys developing high-performing teams and has a passion for creating memorable guest experiences. You'll be responsible for the overall performance of the venue, driving operational excellence while fostering a culture of service, accountability and continuous improvement.
Key Responsibilities
- Lead and oversee the daily operations of Lobby Lounge
- Inspire, develop and coach a diverse team of hospitality professionals
- Maintain high standards of service, presentation and operational excellence
- Manage labour, financial performance, stock control and compliance requirements
- Build strong stakeholder relationships and contribute to venue growth and success
- Identify opportunities to enhance service delivery and guest satisfaction
About You
- Previous leadership experience in a Venue Manager role
- Commercially focused with proven success leading teams and delivering operational outcomes
- Ability to thrive in a fast-paced environment while maintaining exceptional attention to detail
- Excellent communication, stakeholder management and problem-solving skills
To Be Successful, You'll Need
- A current Approved Manager's License or willingness to obtain one
- Full availability across a rotating roster, including evenings, weekends and public holidays
- Hold full Australian working rights
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of perks and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Unlock job insights
Hirer responsiveness Salary match Number of applicants
Casinos & Gambling More than 10,000 employees
Crown Resorts is one of Australia's largest entertainment groups and a leading operator and developer of integrated resorts.
Our properties in Melbourne, Perth and Sydney have dynamic and diverse facilities featuring luxury hotels and accommodation, award-winning dining, world-class casinos, pool and spa facilities, conference rooms, shopping and entertainment facilities.
The best part? It's a place where we create joy for the people who visit us, the cities we live in and the teams we work in. It's a great place to visit, and an even better place to work.
Crown Resorts is one of Australia's largest entertainment groups and a leading operator and developer of integrated resorts.
Our properties in Melbourne, Perth and Sydney have dynamic and diverse facilities featuring luxury hotels and accommodation, award-winning dining, world-class casinos, pool and spa facilities, conference rooms, shopping and entertainment facilities.
The best part? It's a place where we create joy for the people who visit us, the cities we live in and the teams we work in. It's a great place to visit, and an even better place to work.
Restaurant Manager at Garum by Guy Grossi
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📌 Venue Manager - Lobby Lounge (Melbourne)
🏢 @
📍 Melbourne