- Maintain accurate client, clinical and billing records for 88 homes within a regulated environment
- Review and analyse information to prepare resident agreements and update database records in a fast-paced, high-volume workflow
- Process admissions, discharges and transfers using Epicor, NeRA, Microsoft CRM and internal systems
- Monitor dashboards, prioritise tasks and ensure documentation is complete and compliant
- Deliver timely, accurate processing to support a smooth resident onboarding experience
- Keep records up to date for audits, reporting and regulatory requirements
- Adapt quickly to changing systems, rules and legislation across the aged care sector
- Build strong relationships with stakeholders and provide exceptional customer service

Requirements

- Skilled in high-volume data entry across multiple systems with fast, accurate typing
- Highly organised with strong prioritisation skills and the ability to follow detailed processes
- Strong attention to detail with confidence identifying errors and inconsistencies
- Clear written and verbal communication skills
- Customer-focused, able to build positive internal stakeholder relationships
- Proficient with Microsoft Office and CRM platforms, and able to learn recent software quickly
- Able to work independently,



make sound decisions and manage competing priorities
- Experience in admissions, contract administration, aged care, health, finance, legal admin or related fields is highly valued
- Commitment to supporting diversity and inclusion

Core Competencies

Demonstrates expertise in maintaining accurate client and clinical records within a regulated environment, with strong skills in data entry, prioritisation, and compliance. Proficient in using Microsoft Office and CRM platforms to support efficient resident onboarding and stakeholder relationships.

Highest-signal resume keywords

- High-Volume Data Entry
- Attention to Detail
- Microsoft Office Proficiency
- Customer Service Skills
- Aged Care Experience

ATS Optimization Keywords

Hard Skills

- Data Entry
- Record Keeping
- Database Management
- Admissions Processing
- Contract Administration

Soft Skills

- Organizational Skills
- Prioritization Skills
- Clear Communication
- Relationship Building
- Decision Making

Industry Keywords

- Aged Care
- Regulatory Compliance
- Health Administration
- Diversity and Inclusion

Tools & Technologies

- Epicor
- NeRA
- Microsoft CRM

#J-18808-Ljbffr

📌 Central Admissions Officer (Brisbane City)
🏢 Jobtailor
📍 Brisbane City