Novum Global is seeking a Customer Success Manager (SMB/Mid-Market) for a fully remote or hybrid role. You will manage a portfolio of smaller and mid-sized customers, driving adoption, value, and renewal while collaborating with product, support, and leadership to resolve issues.
You will build trusted relationships, articulate business value, and influence long-term customer outcomes in a quick-growing legal tech environment.
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📌 Strategic CSM for SMB & Mid-Market - Remote (Adelaide)
🏢 Novum Global
📍 Adelaide
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