We are seeking experienced ServiceNow Technical Consultants to support a large-scale government technology transformation initiative.

This role is suited to hands-on ServiceNow professionals who enjoy delivering practical solutions and working directly within the platform. You will be responsible for configuring, developing, testing and deploying ServiceNow capabilities across a complex enterprise environment.

You will work closely with business analysts, architects, platform teams and stakeholders to translate requirements into scalable, secure and maintainable ServiceNow solutions.

Key Responsibilities

- Configure, develop and maintain ServiceNow platform functionality.
- Build and enhance workflows, approvals, forms and service catalogue items.
- Configure and support ITSM processes and related platform capabilities.
- Design and support integrations with internal and external systems.
- Develop reports, dashboards and analytics capabilities.
- Support ITAM, ITOM and CMDB initiatives.
- Troubleshoot and resolve technical platform issues.
- Support release,



deployment and workplace management activities.
- Promote ServiceNow best practice, favouring configuration over customisation where appropriate.

Skills & Experience

We're interested in candidates with:

- Strong hands-on ServiceNow development and administration experience.
- ServiceNow Flow Designer and workflow automation expertise.
- Experience building and supporting integrations and APIs.
- Knowledge of CMDB, ITAM and ITOM capabilities.
- Strong troubleshooting and problem-solving skills.
- Experience working in complex enterprise or government environments.
- Ability to work independently while engaging effectively with stakeholders.

Desirable Certifications

- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ITIL Foundation

Security Requirements

Applicants must hold an active NV1 Security Clearance as a minimum.

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📌 Servicenow Developer (Canberra)
🏢 Elysium Digital
📍 Canberra