Job Description
Workpac Group in NSW seeks a Service Desk Support Officer to provide first-point-of-contact IT support, focusing on administration and customer service. The role involves logging, coordinating, and managing service requests, gathering user information, and ensuring timely progress and updates.
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You will triage and redirect issues to the appropriate IT teams, monitor tickets, and maintain accurate records while supporting the IT/Service Desk team in day-to-day tasks.
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📌 It Service Desk Associate First Line Support New South Wales
🏢 Workpac Group
📍 New South Wales
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