Job Description
Virtuelle Group, a leading MSP/MSSP in APAC and the U.S., seeks a Service Delivery Manager to lead exceptional service delivery for diverse clients. You will ensure high performance, leverage feedback for quality improvements, manage reporting, and act as the primary escalation point.
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You will champion client care, translate technical requirements for internal teams, and maintain proactive communication while driving service enhancements and robust client relationships.
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📌 Customer Centric Service Delivery Lead New South Wales (Australia)
🏢 Virtuelle Group
📍 Australia
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