Concentrix Catalyst seeks a strategic Head of CCaaS Customer Success to own the end-to-end customer value journey for our CCaaS platform, from initial engagement through long-term retention and expansion.
You will lead across pre-sales, onboarding, adoption and renewal, shaping outcome-driven solutions and building the frameworks, teams and discipline needed to drive adoption, value realisation and growth.
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📌 Head of CCaaS Customer Success & Strategic Growth (Australia)
🏢 Concentrix
📍 Australia
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