Oaks R Suites Geelong is seeking a casual Guest Service Agent who is passionate about delivering exceptional customer service to join our team in Geelong.
As the first point of contact, you will guide guests through check-ins and check-outs, offer local insights, and ensure a warm, home-like welcome. Shift patterns include mornings to evenings with rotating rosters.
You'll manage reservations, respond to inquiries, and uphold service standards across channels to create memorable stays for guests.