Job Description
Fujitsu, based in North Sydney, is seeking a junior Service Desk Analyst to act as a single point of contact for customers. You will handle incidents, service requests, and queries, guiding them to resolution while meeting SLAs and KPIs.
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This role involves shift work and weekend scheduling. The ideal candidate has at least six months in a helpdesk or customer service role, solid communication, and the ability to translate technical concepts for non-technical users.
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📌 Service Desk Analyst Elevate It Support, Immediate Start New South Wales
🏢 Fujitsu Careers
📍 New South Wales
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