Job Description
Anglicare WA is seeking a Feedback & Complaints Lead to strengthen accountability and service quality across the organisation. Based in East Perth on a part time 30-hour week, you will drive the feedback framework with trauma-informed, culturally protected practices and timely, fair outcomes.
n
You will analyse feedback data, report to senior leaders and the Board, and partner with services to translate insights into meaningful service improvements while coaching staff in best-practice processes.
J-*-Ljbffr