Job Description
Resimac Group is seeking a Financial Assistance Officer to support customers in financial difficulty, assess hardship applications, and tailor solutions aligned with policy and obligations. You'll work closely with customers to understand circumstances and manage risk while delivering first‐line assistance.
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You'll handle arrears, payment arrangements, and cases across inbound/outbound channels, ensuring accurate records and compliant communications.
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📌 Hardship Solutions Advisor New South Wales (Australia)
🏢 Resimac
📍 Australia
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