Job Description
a. Organize and conduct internal training, including preparation of training materials and course design. Execution includes training coordination, delivery, and assessment.
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Assist the sales team in pre-sales activities, including customer communication, identifying requirements and pain points, and solution design
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Support project delivery during sales and post-sales phases, including implementation, acceptance, and customer training
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Conduct project reviews and generate case studies
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Market Insights
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a. Prepare business analysis reports:
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Collect information on competitive landscape and market workplace changes
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Analyze gaps in the company's business performance
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Identify market opportunities and define go-to-market strategies and key product focus areas
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Provide strategic insights to support the sales team
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b. Conduct market research and analysis:
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Develop customer profiles and analyze product purchasing preferences
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Build market maps and product maps
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Identify potential partners to enhance overall solution competitiveness
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Support the sales team by summarizing insights and identifying business opportunities
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Marketing Support
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a. Assist in planning marketing activities such as workshops, roadshows, and webinars
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b. Be responsible for creating and delivering technical documentation related to marketing activities
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c.Provide technical support during marketing events and collect customer and market feedback
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d. Conduct post-event reviews and provide technical insights into market trends and customer needs, identifying potential business prospects
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a. Drive coordination and collaboration with sales, technical support, and product marketing teams
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b. Support product operations, including requirement collection, refinement, and compliance
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c. Contribute to process, tools, and service development:
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📌 Solution Engineer Se Manager New South Wales (Australia)
🏢 EE Group Australia
📍 Australia
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