Lotus People is seeking a proactive Technical Support Specialist to assist customers, dealers, installers and internal teams via phone, email and CRM. You will provide accurate product advice, assist with installation guidance and troubleshoot issues to deliver timely solutions.
Responsibilities include handling warranty claims, coordinating parts and repairs, and maintaining detailed records. The role emphasizes customer-focused support and collaboration with Product, Sales and Operations teams.
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📌 Technical Support Specialist: Customer Impact & Growth (Australia)
🏢 Lotus People
📍 Australia
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