Fusion5 is seeking a capable IT support skilled to be the first point of contact for customers, providing frontline assistance across phone, email and portals. You will triage, troubleshoot, log and prioritize tickets, escalating complex issues when needed to specialist teams.
This role suits someone who enjoys helping people and solving problems, with a solid foundation in Microsoft 365, Windows settings, and contemporary identity solutions, in a busy managed services setting.
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📌 It Service Desk Analyst – Frontline Support & Growth Melbourne (Australia)
🏢 Fusion5
📍 Australia
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