Job Description
Tes is seeking an experienced Product Support Manager to lead a high-performing team across APAC and EMEA. You will partner with Product and Engineering to drive service excellence and customer success, turning insights into product improvements and building trusted experts within your team.
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You will coach a team of 5–16 specialists, manage escalations, and optimize support operations while aligning with company goals. This is a strategic leadership role in a rapid-paced EdTech setting.
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📌 Global Product Support Manager Education Tech Victoria
🏢 Tes Global
📍 Victoria
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