CDC NSW is seeking a Customer Liaison Officer to act as the vital link between customers, drivers, depot teams and the Operations Control Centre.
You will operate across bus stops, interchanges and schools, identifying issues and delivering explicit, timely support.
You will handle service disruptions, support incidents, respond to concerns, and help inform operational decisions with field observations.
A calm, empathetic communicator with solid reporting skills will thrive in this
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📌 Field Customer Liaison Specialist – Transport & Safety Sydney (Australia)
🏢 CDC NSW
📍 Australia
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