**In this role, you will make an impact in the following ways:** + Perform advanced diagnostics, repairs, overhauls, and rebuilds on Cummins High Horsepower engines in a field-service environment with minimal supervision. + Support Rio Tinto's mining operations by ensuring maximum fleet availability, reliability, and operational safety. + Carry out scheduled and unscheduled preventative maintenance, following Cummins and OEM procedures. + Interpret complex engine system interactions-including fuel systems, electronic controls, cooling, exhaust/aftertreatment, and driveline-to accurately identify and resolve root causes. + Provide onsite customer support, manage expectations, and communicate technical outcomes clearly and professionally. + Coach, mentor, and support junior technicians and apprentices, including reviewing repair plans, parts interpretation, and workflow accuracy. + Complete all service documentation, warranty claims, technical notes, and diagnostic reports within Cummins systems. + Identify potential sales or service opportunities, such as component upgrades, parts requirements, or preventative maintenance improvements. + Maintain company tooling, equipment, and service vehicle in safe, clean operating condition. + Comply with all Cummins and Rio Tinto Health, Safety & Environmental (HSE) requirements, participating actively in hazard reporting, Take 5s, and continuous safety improvement initiatives.



+ Escalate complex technical issues through defined Cummins technical escalation channels to ensure timely and accurate resolution. **To be successful in this role you will need the following:** + Significant field service experience with expert-level technical capability in Cummins High Horsepower (HHP) engines (QSK19, QSK38, QSK50, QSK60). + Proven experience working on large mining fleets, including: + Komatsu 830E haul trucks + Komatsu WA1200 loaders + Komatsu PC550 excavators + Hitachi EX5600-7 excavators + Ability to interpret and use Cummins INSITE, electronic diagnostic tools, technical publications, and troubleshooting workflows. + Robust problem-solving and decision-making skills when working with high-complexity systems and remote field conditions. + Excellent communication skills with a strong customer-service focus. + Vocational trade qualification (Cert III Heavy Diesel or equivalent); Apprentice-trained Engine Technician preferred. + Valid driver's license and ability to meet site access, medical, and compliance requirements. + Safety-first mindset with a strong commitment to following processes, assessing risk, and contributing to a zero-incident workplace. Rio Tinto Hope Downs 4 8/6 Roster Day shift Only HHP Experience Required Field Service Experience essential Looking after fleet Komatsu 830Es, Komatsu WA1200, Komatsu PC550, Hitachi EX5600-7 **Job** Service **Organization** Cummins Inc. **Role Category** On-site with Flexibility **Job Type** Technician **ReqID** 2424871 **Relocation Package** No **100% On-Site** No

📌 Product Support Advisor - FIFO (Newman)
🏢 Cummins
📍 Newman