SummaryAvanade is growing, and we seek motivated and engaged technology professionals to join our Managed Services team delivering continuous value to our client's businesses. We are seeking a Copilot & AI Ops Engineer who is passionate about building, operating, and optimising AI-driven solutions using Microsoft Copilot and Azure AI services. You will work closely with customers to implement and manage AI capabilities in production and ensure a high-quality managed services experience. Core to the Role Deploy, configure, and support Microsoft Copilot solutions across M365 and custom Copilot use cases. Build and integrate AI solutions using Azure AI services, Copilot Studio, and Azure AI Foundry. Operate and monitor AI workloads to ensure reliability, performance, and responsible usage. Support AI solution lifecycle including deployment, updates, and optimisation in Managed Services environments. Implement monitoring, logging, and alerting for AI services and copilots to detect issues and risks. Collaborate with stakeholders to identify, prioritise, and deliver AI use cases that drive business value. Apply governance, security, and compliance controls to AI workloads including data protection and access management. Maintain technical documentation, runbooks, and operational procedures for AI services. About You You are an experienced engineer with strong exposure to Microsoft AI technologies and a passion for operating AI solutions at scale.



You have a background in cloud engineering or support and are comfortable working in Managed Services environments, delivering continuous improvement and customer outcomes. Professional Skillset Experience with Microsoft Copilot (M365 Copilot, Copilot Studio) and Azure AI services. Working knowledge of Azure services including compute, identity, storage, and monitoring. Experience building or supporting AI/ML or automation solutions using Python, APIs, or low-code platforms. Understanding of AI governance, security, and compliance including responsible AI principles. Experience with monitoring, incident management, and operational support (ITIL practices). Solid analytical and problem-solving capability with focus on automation and optimisation. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process.

📌 Microsoft Copilot and AI Ops Engineer (Sydney)
🏢 Avanade
📍 Sydney