24 Aug
|
Hilton
|
Melbourne
**Job Identification:** 217709 **Job Category:** Sales and Marketing **Job Schedule:** Full time **Salary** 72741.50 This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **About Hilton Melbourne Little Queen Street** Hilton Melbourne Little Queen Street combines a historical building with modern luxuries! This stunning hotel, in the heart of Melbourne's CBD, features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and 5 meeting & event spaces. **About the role** As the Events Coordinator, you will be responsible for creating accurate and comprehensive event orders that support the successful delivery of all events. You will play a key role in delivering exceptional experiences, handled with care and attention to detail, ensuring our guests, key account holders, and clients enjoy a memorable and seamless experience. Specifically, you will: + Create and distribute highly detailed and accurate event orders + Be the first point of contact for the client to work on all details for their meetings, events and weddings + Conduct site inspections of the hotel with clients + Deal with clients in a warm, friendly but efficient way, always displaying professionalism and thereby ensuring conversion and repeat business. + Update and maintain accurate account profiles in the database systems e.g. Delphi.FDC + Create and develop successful customer partnerships ensuring client retention + Liaise with key internal departments and our AV supplier to ensure events are carried out effectively and to a high standard + When possible,
be there when your client/s check-in so that the continuity of service is always there and that you are around to answer any queries + Invoice the clients pre-and post event + Maintain accurate accounts and invoice records efficiently + Have a good working knowledge of cultural differences, so that we always know how best to respond to requests and can anticipate needs + Develop and maintain a broad range of product knowledge about the hotel **What are we looking for?** + Previous experience working in hospitality for at least 1 year + Excellent verbal and written communication skills + Excellent organisational and administration skills with attention to detail + Proficient in meeting room set-ups, audio visual and other support services + Well-presented and work well under pressure + It would be advantageous if you had previous experience in a similar hotel role or have worked with Delphi.FDC in the past. **What will it be like to work for Hilton?** At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2025, Hilton ranked #1 across all industries by the Outstanding Place to Work Institute in Australia and Worldwide. At Hilton, you can also look forward to receiving: + Worldwide travel discounts at unbelievable rates for you and your friends and family! + An annual salary of $72,741.50 + super + Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few + A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing
📌 Event Coordinator (Melbourne)
🏢 Hilton
📍 Melbourne