Kingston City Council is seeking a Customer Service Officer based at the Cheltenham office to be the first point of contact for residents across phone, in-person and digital channels. You will assess needs, connect residents with appropriate services, log and track requests, and help improve processes.
The role supports Kingston’s values in delivering respectful, responsive service and offers hybrid work options after probation, with a salary in the listed range and generous annual leave.
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📌 Resident Experience Advisor | Hybrid & Community Impact (Kingston)
🏢 Kingston City Council
📍 Kingston
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