Job Description

Manage day to day operations of a local café. Support & develop a outstanding team. Initiate & run training, to promote exceptional customer service

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31st July, 2026

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About us

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The Jolly Miller Café & Patisserie is on a mission to be the best local Café and make a difference in our communities through great coffee, scrumptious food, delicious pastries and homemade cakes. With 14 company-owned and operated cafes The Jolly Miller Group is a rapidly growing institution.

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About the role

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We are currently seeking an experienced and talented Café Manager with a can-do attitude, who thrives under pressure and has fantastic customer service skills to join our growing team in Croydon.

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Responsibilities

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- Overseeing and Supervising day-to-day operations and managing rostering
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- Maintaining staff levels by recruiting
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- Maintaining the highest standards for all Jolly Miller products and service
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- Foster an environment of respect, collaboration and teamwork within the store
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- Follow all cash management policies and procedures to ensure accountability of all monies
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- Conduct performance appraisals according to the Jolly Miller People Calendar
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The ideal candidate will have

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- 2 years min experience in a supervisory or managerial role
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- Experience managing day-to-day rostering, allocation, ordering and financials.
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- Strong leadership experience in development, supporting and motivating staff.
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- Passionate about providing a truly memorable customer service experience every time.
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- Food preparation skills and knowledge of safe food handling are essential.
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- Excellent personality and personal presentation
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- Excellent time management and prioritisation skills
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What we offer

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- Work-Life Balance!
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- Great opportunity forcareer progression -we love to promote from within
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- Experienced and Professionalmanagement and operational support
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- Great Team Environment
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- Fantastic Salaryfor the right candidate
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Our business thrives on great people who bring their ideas, talent and most importantly, their passion for our business.

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📌 Cafe Manager - Croydon (New South Wales)
🏢 The Jolly Miller
📍 New South Wales