Job Description

Full time |up to12-month fixed term opportunity

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Lead a high-performing branch cluster, develop your leadership capability and be part of a customer-owned bank committed to supporting regional communities.

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We are seeking aBranch Leader to lead our Tamworth,Manillaand Walcha branch cluster for a 12-month period.This opportunity may suit an external applicantseekinga fixed termrole, or an existing Regional Australia Bank employee interested in a secondment.

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Remuneration starts from$90k totalremunerationpackage, inclusive of superannuation and leave loading, with the final offer to be based on skills and experience.

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This isa great opportunityfor someone who enjoys leading people, buildingcapabilityand creating positive customer experiences. Formal leadership experience is valuable, but natural leadership aptitude,confidenceand a genuine interest in supporting others are just as important.

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You'llbe hands-on when needed, but your key focus will be leading with presence — coaching your team, supportingperformanceand helping resolve customer or employee matters constructively.

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Job Description

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Whatyou'llbe doing

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- Lead, coach and support frontline teams across Tamworth,Manillaand Walcha.
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- Build a secure,inclusiveand positive team environment.
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- Manage branch operations, staffing, customer flow,riskand compliance.
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- Support quality customer conversations,referralsand local action plans.
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- Step in when needed to support day-to-day customer service.
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About you

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You may come from banking, customer service, retail, sales, hospitality, communityleadershipor another people-focused environment.



What matters most is your ability to connect with people, communicate clearly, takeinitiativeand support others to succeed.

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You'llbringsound judgement,apracticalleadershipstyleandthe confidence toguide your teamthrough day-to-day priorities.

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Desired Skills and Experience

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What you'll need

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- Relevant qualifications, knowledge, skills or experience suited to the role.
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- ASIC Tier II Statement of Attainment, or willingness and ability to obtain this upon commencement.
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- Strong communication, coaching and customer service capability.
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- A current driver's licence and ability to travel across the branch cluster.
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- For internal applicants, support for secondment release may be considered as part of the process.
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Why join Regional Australia Bank?

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As a customer-owned mutual, we're here for the benefit of our customers, communities and people. That means we're focused on long-term relationships, supporting regional Australia, and creating a workplace where our people can thrive.

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When you join us, you'll enjoy:

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- Birthday Leave to celebrate your special day.
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- An annual RABulous Day to spend time doing something meaningful to you.
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- Access to wellbeing initiatives and Employee Assistance Program support.
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- Staff banking benefits and discounted financial products.
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- Ongoing learning, development and career opportunities across our regional network.
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- A values-driven culture where people genuinely care about one another and the communities we serve.
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- The opportunity to make a real impact through meaningful work and community involvement.
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📌 Branch Leader (Tamworth)
🏢 Regional Australia Bank
📍 Tamworth