Job Description

Burnside Village Retirement Community | Burnside, VIC

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Maintenance Officer

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Full time, permanent position

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About Burnside Village

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Burnside Village is a welcoming retirement community located in Melbourne's western suburbs, providing residents with a safe, friendly and well-maintained environment where they can enjoy an independent lifestyle.

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Our team is committed to delivering exceptional service while maintaining beautiful grounds, quality facilities and a strong sense of community. We pride ourselves on creating an environment where residents feel at home and employees enjoy meaningful and rewarding work.

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Why Join Burnside Village?

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- Full-time Monday to Friday position – enjoy your weekends.
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- Supportive and friendly team environment.
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- Opportunity to build meaningful relationships with residents.
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- Varied role with no two days the same.
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- Stable, long-term employment.
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- Opportunity to make a genuine difference within a retirement community.
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The Role You'll Play

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An exciting opportunity has become available for an enthusiastic, reliable and customer-focused Maintenance Officer to join our team on a full-time basis.

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Reporting to the Village Manager, you will play an important role in ensuring our village is maintained to a high standard through both reactive and preventative maintenance, while providing exceptional customer service to our residents.

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We're looking for someone who enjoys variety, takes initiative and is equally comfortable completing maintenance tasks, maintaining gardens and liaising with contractors.

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Key Responsibilities

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Reporting to the Village Manager, your duties will include:

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- Carrying out reactive and preventative maintenance throughout the village.
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- Completing general handyman duties including minor carpentry, painting, patching, basic plumbing repairs and installations.
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- Maintaining the presentation of village buildings, common areas and facilities.
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- Keeping pathways, driveways and outdoor areas clean, safe and free from debris.
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- Assisting with storm preparation and clean-up, including coordinating contractors for larger works such as fallen branches and tree removal.
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- Responding promptly and professionally to resident maintenance requests.
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- Coordinating external contractors and ensuring works are completed safely and to a high standard.
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- Conducting routine property inspections and identifying maintenance requirements before they become larger issues.
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- Maintaining maintenance records, work orders and reporting capital works requirements to the Village Manager.
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- Ensuring compliance with Workplace Health & Safety procedures and maintaining a safe environment for residents, visitors and contractors.
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- Assisting with village events, furniture moves, deliveries and other operational duties as required.
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- Village bus duties including safe transportation of our residents and ensuring bus safety compliance and maintenance on occasion.
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- Assisting with various Adhoc duties where required,



as directed by the Village Manager.
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About You

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The successful applicant will demonstrate experience in a maintenance, facilities, gardening or handyman role and will also have:

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- Excellent organisational skills with the ability to prioritise competing tasks.
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- A positive, can-do attitude and strong problem-solving skills.
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- Excellent communication and customer service skills.
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- A genuine interest in working with older members of the community.
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- Experience using hand tools, power tools and gardening equipment.
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- The ability to identify and undertake both reactive and preventative maintenance.
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- A strong understanding of Workplace Health & Safety requirements.
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- Basic computer skills, including Microsoft Outlook, Word and Excel.
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- The ability to work independently and as part of a team.
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- A current Victorian Driver's Licence.
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- Physical fitness to perform manual work both indoors and outdoors.
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- Trade qualifications are highly regarded but are not essential.
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Employment Requirements

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The successful applicant will be required to:

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- Hold (or be willing to obtain) a National Police Check.
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- Have unrestricted Australian working rights.
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- Participate in relevant workplace training and inductions.
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- Provide evidence of the right to work in Australia.
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Employment Details

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- Full-time permanent position.
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- Monday to Friday roster.
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- Award: Aged Care Award 2020 (MA000018).
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- Salary commensurate with experience.
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Start Date

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We are looking for someone who can commence before 30 September 2026.

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