Infosys in Sydney is seeking an Incident Co‑Ordinator to lead end-to-end resolution of high-priority incidents. You will demonstrate solid crisis leadership, proactive communication, and collaboration across technical, business, and vendor teams.
This role requires 4+ years in incident and problem management, familiarity with ServiceNow, ITIL practices, and the ability to manage SLAs and KPIs. A hybrid working arrangement is offered, with a focus on rapid service restoration and knowledge
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📌 Senior Incident Response & Problem Coordinator (New South Wales)
🏢 Infosys
📍 New South Wales
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